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Training log examples: Bank clerk (Bankkaufmann/Bankkauffrau)

A banking apprentice’s training log records which customer processes you handled: account management and payments, later investments, loans and pensions. The first year is about the counter, accounts and payment orders, the second about securities and mortgage lending, the third about preparing advice more independently. Important: you describe the process, never the customer. The examples show what this can look like in each year of training.

Chamber
IHK
Duration
3 years
Regulation
Training regulation for bank clerks (BankkflAusbV), 2020

Example weeks

This is what one week in the training log can look like. Always write your own entries about what you actually did. The form itself stays German, as it is submitted in German.

Year 1 Account management and payments at the counter

Ausbildungsnachweis (wöchentlich)
Name des/der Auszubildenden:
Ausbildungsjahr:1
Ausbildungsbereich:Customer service
Ausbildungswoche vom:
bis:
Betriebliche Tätigkeiten*Stunden
Checked account-opening documents for completeness and identity verification
Entered transfers, standing orders and direct debits, following the four-eyes principle
Sat in on customer conversations and prepared information on account models
Assisted with the cash closing and reconciled the cash balance
26
Unterweisungen, betrieblicher Unterricht, sonstige Schulungen*Stunden
Briefing on banking secrecy, data protection and anti-money-laundering
Themen des BerufsschulunterrichtsStunden
LF 1: Rights and duties in training, structure of the training company
LF 2: Managing a current account, SEPA transfer and direct debit
* Wie lange wurde welche Tätigkeit ausgeübt?
Datum, Unterschrift Auszubildende/r
Datum, Unterschrift Ausbildende/r oder Ausbilder/in
Datum, Unterschrift gesetzliche/r Vertreter/in
Datum, weitere Sichtvermerke (z. B. Lehrer/in)

Year 2 Preparing securities advice

Ausbildungsnachweis (wöchentlich)
Name des/der Auszubildenden:
Ausbildungsjahr:2
Ausbildungsbereich:Investment advice
Ausbildungswoche vom:
bis:
Betriebliche Tätigkeiten*Stunden
Recorded customer wishes and risk profile in sample cases and compared suitable asset classes
Compared funds, bonds and shares using key figures and cost information
Sat in on an advice meeting and co-checked the advice record and cost statement
Entered securities orders in the system and reconciled execution confirmations
38
Unterweisungen, betrieblicher Unterricht, sonstige Schulungen*Stunden
Briefing on disclosure and documentation duties in securities advice
Themen des BerufsschulunterrichtsStunden
* Wie lange wurde welche Tätigkeit ausgeübt?
Datum, Unterschrift Auszubildende/r
Datum, Unterschrift Ausbildende/r oder Ausbilder/in
Datum, Unterschrift gesetzliche/r Vertreter/in
Datum, weitere Sichtvermerke (z. B. Lehrer/in)

Year 2 Mortgage lending: documents and debt service

Ausbildungsnachweis (wöchentlich)
Name des/der Auszubildenden:
Ausbildungsjahr:2
Ausbildungsbereich:Credit department
Ausbildungswoche vom:
bis:
Betriebliche Tätigkeiten*Stunden
Checked incoming documents for loan enquiries for completeness
Calculated household budget and debt-service capacity for a sample case
Sorted property documents and land register extract for the collateral file
Drew up an interest and repayment plan with special repayments for a sample loan
28
Unterweisungen, betrieblicher Unterricht, sonstige Schulungen*Stunden
Introduction to credit assessment and credit decisions under the four-eyes principle
Themen des BerufsschulunterrichtsStunden
LF 9: Property financing, annuity loans and land charges
LF 6: Price formation on markets, supply and demand
* Wie lange wurde welche Tätigkeit ausgeübt?
Datum, Unterschrift Auszubildende/r
Datum, Unterschrift Ausbildende/r oder Ausbilder/in
Datum, Unterschrift gesetzliche/r Vertreter/in
Datum, weitere Sichtvermerke (z. B. Lehrer/in)

Year 3 Retirement provision and financing for business customers

Ausbildungsnachweis (wöchentlich)
Name des/der Auszubildenden:
Ausbildungsjahr:3
Ausbildungsbereich:Private and business customer advice
Ausbildungswoche vom:
bis:
Betriebliche Tätigkeiten*Stunden
Assessed provision needs in an advice meeting and explained the pension gap with sample figures
Prepared an offer on retirement provision and risk cover for the meeting
Analysed key figures of a business-customer sample case for a financing
Kept the meeting note and follow-up date up to date in the customer system
26
Unterweisungen, betrieblicher Unterricht, sonstige Schulungen*Stunden
Talk with my trainer to prepare for the final exam
Themen des BerufsschulunterrichtsStunden
LF 12: Comparing retirement provision and insurance products
LF 11: Steering value-creation processes with a focus on success
* Wie lange wurde welche Tätigkeit ausgeübt?
Datum, Unterschrift Auszubildende/r
Datum, Unterschrift Ausbildende/r oder Ausbilder/in
Datum, Unterschrift gesetzliche/r Vertreter/in
Datum, weitere Sichtvermerke (z. B. Lehrer/in)

Vocational school learning fields

  1. LF 1Shaping your own role in the company and in economic life
  2. LF 2Managing accounts for private customers and handling payments
  3. LF 3Managing accounts for business customers and handling payments
  4. LF 4Advising customers on account-based investments and subsidised saving
  5. LF 5Concluding general consumer loan agreements
  6. LF 6Applying market models
  7. LF 7Recording and documenting value flows and business processes
  8. LF 8Advising customers on investing in financial instruments
  9. LF 9Concluding property financing
  10. LF 10Analysing and assessing macroeconomic influences
  11. LF 11Steering value-creation processes with a focus on success
  12. LF 12Informing customers about retirement provision and insurance products
  13. LF 13Concluding financing for business customers

Source: KMK framework curriculum for bank clerks, resolution of 13 December 2019. School topics go into the block “Themen des Berufsschulunterrichts”.

Tips for this training log

  • Banking secrecy applies to your training log too: write “checked account opening for a private customer”, never names, account numbers, amounts or addresses of real customers.
  • Name the product and the step: “annuity loan: repayment plan calculated” says more than “processed loan”.
  • Note where you observed and where you worked yourself. Examiners tell shadowing from your own work.
  • Assign school topics to their learning field. It shows where theory and practice meet, for example in mortgage lending.

Common mistakes

  • Customer names, account numbers or real amounts in the log. That breaches banking secrecy and data protection.
  • “Customer advice” every week without saying what for: the activity is missing and your trainer cannot check it.
  • Hours that don’t match the roster or the vocational school days.

Examples for other occupations