Working hours
"You just have to be reachable — that doesn't count."
On-call duty, standby duty or constant availability is not counted as working time.
§ 2 ArbZG / EuGH C-518/15
It depends …
It depends: standby duty = working time, on-call only partly.
Standby duty (present at the workplace, ready to work immediately): counts fully as working time (ECJ C-303/98, Federal Labour Court). On-call duty (at home, with a response time): generally does NOT count as working time — but only if you can largely organise your free time freely. If you must be there within 5 minutes, on-call can also become working time (ECJ C-518/15 Matzak). For minors, standby counts fully towards the 8-hour daily limit, and the ban on night work applies to it as well.
What the law says
§ 2 (1) ArbZG – Definitions
Working time within the meaning of this Act is the time from the start to the end of work, excluding rest breaks.
ECJ C-518/15 (Matzak)
Standby time during which a worker must be physically present at a place determined by the employer and can pursue their own interests only to a very limited extent is to be regarded as working time.
What you can do
- Standby duty at the company → working time, must be paid (at least the minimum wage).
- On-call duty with a short response time (< 30 min.) → usually working time under ECJ case law.
- Actual call-outs during on-call duty are ALWAYS subject to remuneration.
- As a trainee under 18: standby duty is generally impermissible (§ 22 JArbSchG by analogy).
Email template for your trainer
Subject: Treatment of standby duty as working time
Dear [name of trainer],
since [date] I have been taking on [standby/on-call duty], which so far has not been counted as working time.
Under § 2 ArbZG and ECJ case law (C-303/98 and C-518/15), standby duty counts fully as working time. For on-call duty with a short response time, the entire period is to be regarded as working time.
I kindly ask you to clarify the remuneration and crediting towards my working-time accounts.
Kind regards
[Your name]
More cases: Working hours
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